There are minor office functions that take too much of our time and robs our focus away from the more important matters. That’s why most businesses resort to hiring outsource, especially those who can attend to the back office functions. Outsourcing offers a convenient way to delegate non-core tasks and cut unnecessary costs in the long run. It is helping companies get huge returns not only because it will improve the quality of their business operations while scaling their business strategies.
The most common outsourced back-office functions are Payroll, Data Entry, IT Support, HR and Admin functions and Marketing. However, any job that does not require the person to be physically present or jobs that can be done remotely can be outsourced. If you have been considering to outsource your back office functions, it is necessary to predetermine your business objectives and choose the right employee since the success of this endeavor relies upon it. A structured approach with sufficient preparation should be carefully exercised to get the most out of your outsourcing scheme.
Before you start hiring, think about the task that you want to be outsourced. Is it necessary, or can you adjust your schedule and squeeze in the assignments? What are the regular tasks that take the most of your time? Which tasks demand too much of your team’s productivity but contributes less to the development of your business? Are there tasks that require specific expertise that your teammate does not possess?
Design your outsourcing goals.
Seek the support of your entire team and discuss the plan with them. Strengthening and growing a business requires teamwork and it is especially important that your organization is involved in the decision-making process. Draw up a budget plan and explore what realistic objectives you want to achieve. Encourage them to share their insights and listen to their thoughts, and at the same time, make them understand why you think your business should take this measure.
Plan the transition process.
Coming up with a transition plan is crucial because turning over your specific job to another individual is a process that you have to do meticulously. You are working with a new teammate, so you have to start with the fundamental means such as trust and collaboration. You have to discuss specific areas that need to be focused on.
If you are hiring an outsource vendor company, settle with one that provides your every need.
If you are outsourcing more than one office function, then it would be better to hire a company that can accommodate your requirements. Make sure your partner company has a holistic solution with various services that span through different departments like data-entry, customer service, accounting, marketing, finance, sales and other aspects. Hiring one company that has all the expertise you need will make it easier for you to monitor their performance and build a stronger connection.
At Devtac, we know the importance of CRM in business, and we know what will contribute to your business’s growth. As one of the leading CRM Solutions Provider in the Philippines, we can help you achieve your goal. Worried your customers aren’t satisfied? Give us a call or send us a mssage.
