Zoho Sales IQ
Simplify costumer service operations, improve agent productivity, and deliver lasting customer esperiences.
Discover The Future Of Customer Engagement!
What does the application do?
Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.
Nurture And Support Better
The all-in-one customer engagement platform for your business
Marketing
Expand your market reach with SalesIQ. Approach and interact with different prospects across borders and various sources in one place.
Sales
Experience better sales and rapid lead conversion with minimal effort. Captivate your prospects with proactive customer engagement using SalesIQ.
Support
Get through support tickets faster. Provide smooth, real-time assistance to your customers with SalesIQ.
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
A complete data-driven customer engagement platform
Our Product Benefits
Get started instantly
Set up and start using Zoho SalesIQ in a few simple steps. Just embed the live chat code on your website and then customize how Zoho SalesIQ functions to suit your business process. Engage your prospects and customers through a clean, user-friendly interface.
Convert leads to customers
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Streamline prospect engagement with automation
With Zobot—our in-house, low-code bot builder—execute custom actions and responses related to your specific marketing, sales, or support process. Save your live agents time by using a chatbot to collect prospect data, sync information to your CRM, trigger targeted email campaigns, initiate one-on-one chats with the right live chat agent, and much more.
Overcome the language barrier
Facilitate better conversations with international customers by conversing in their native language using Zoho SalesIQ’s real-time translation feature. Build your reputation around the globe, and make your prospects feel at home.
Pick up right where you left off
Get an overview of all your prospect’s activities on your website including their traffic source, the pages they’re interested in, the number of times they’ve visited your site, which live agents they’ve previously interacted with, and their entire chat history. Continue with context and assign the chat to the right agent with a single click.
Connect to CRM
Integrate Zoho SalesIQ with your Zoho CRM account to ensure everyone has the full picture, no matter which app they’re currently looking at. View and add lead and contact details, assign follow-up tasks, and make notes—all without leaving the live-chat window.