SugarCRM delivers a fully transformed, personalized user experience that is immerse, engaging and intuitive. Sugar fuses the straightforward simplicity, mobility and social aspects of a consumer application with the business process optimization of conventional CRM.
Innovative, Flexible & Affordable CRM Solution in the Market
Sugar Functional Overview Demo
Watch this video to get to know more about the functions and services Sugar has to offer!
SugarCRM offers a range of CRM solutions to meet various business needs
Sugar Sell is the core CRM product offered by SugarCRM.
It empowers sales teams with robust tools and features to streamline sales processes, manage customer relationships, and close deals effectively.
- Contact and lead management: Organize and track customer information and leads.
- Opportunity tracking: Monitor and manage sales opportunities through the pipeline.
- Sales automation: Automate repetitive tasks to increase productivity.
- Sales forecasting: Predict revenue and analyze sales performance.
- Improved sales efficiency and productivity.
- Enhanced visibility into sales pipelines and performance.
- Strengthened customer relationships through better management.
Sugar Market is a comprehensive marketing automation and lead management solution that enables marketers to attract, engage, and nurture leads effectively.
- Campaign management: Plan, execute, and track marketing campaigns across various channels.
- Lead scoring and nurturing: Identify and prioritize leads based on their engagement and readiness to convert.
- Email marketing: Create and send targeted email campaigns.
- Analytics and reporting: Measure marketing performance and ROI.
- Enhanced lead generation and conversion.
- Personalized and automated marketing campaigns.
- Improved marketing analytics for data-driven decision-making.
Sugar Serve is a customer service and support solution that empowers organizations to deliver exceptional customer experiences by efficiently managing customer inquiries, support cases, and service requests.
- Case management: Track and resolve customer inquiries and support cases.
- Knowledge base: Create a centralized repository of information for self-service and agent support.
- Service-level agreement (SLA) management: Monitor and meet service-level commitments.Customer portals: Provide self-service options and enable customers to access information and submit requests.
- Improved customer satisfaction through efficient case management.
- Enhanced self-service capabilities for customers.
- Better tracking and adherence to service-level agreements.
Sugar Enterprise is an advanced edition of SugarCRM’s CRM software designed for larger organizations with complex CRM requirements.
It provides additional customization, integration, and enterprise-grade features.
- Advanced customization: Tailor the CRM to match specific business processes and requirements.
- Enterprise-level reporting and analytics: Gain deeper insights into sales and customer data.
- Role-based access control: Ensure data security and control user access based on roles and permissions.
- Integrations: Seamlessly connect with other enterprise systems and applications.
- Scalable and customizable CRM solution for larger organizations.
- Comprehensive reporting and analytics for informed decision-making.
- Enhanced security and control over user access and data.
Design for you
Sugar provides a CRM that’s easy to use with an interface that focuses on what matters to you, your business, and your clients.
Easy to deploy
Customize your Sugar to automate your business processes, turn it on, and it’s good to go
Be part of an exceptional customer experience
SugarCRM has the highest Net Promoter Score across all major CRM vendors.
It’s that simple. Get started today.
Awards & Recognition
A testament to our relentless pursuit of excellence. We’ve consistently pushed the boundaries to provide unparalleled services, and these awards stand as a recognition of our dedication.