Why you should join our team?
We are always looking for teammates with the golden touch — one who can turn a simple thing into something epic! We are the country’s top Developers, Designers, Innovators, Problem solvers and Doers and it’d be more fun to have you on board.
Quarterly Team Building
Monthly Employee Engagement Activities
Employee Benefits
Celebrate
We celebrate every milestone and raise the bar a little higher for the next endeavor.
Learn
In our quest to improve and grow, we learn and explore everything we can to go forward.
Collaborate
Teamwork makes the dream work! It sounds cliche, but we do better when we work together.
Built On Teamwork And The Passion To Excel
We treat our people as part of our family, that’s why we invest in our culture and offer employees health, financial, security and work-life benefits. In return for your outstanding work, Devtac provides flexible schedule, competitive salary, new equipment, healthcare benefits and Continuing Educational Programs.
Recruitment Process
Submit Your Application
Initial Interview
General Examination
Validation
Technical Exam
Final Interview
Open Positions
See the positions you can take and click more for other details
Customer Experience Agent
27-03-26
Full Time
Tacloban City
Customer Experience Agent
27-03-26
Full Time
Tacloban City
Job Description
Customer Support & Communication
- Respond promptly to customer inquiries via email, chat, or phone
- Provide accurate information about products, services, and company policies
- Follow up with customers to ensure resolution and satisfaction
- Guide users to help them become more productive in using the product
Issue Resolution & Technical Support
- Resolve customer complaints efficiently and professionally
- Identify technical issues, research solutions, and provide clear guidance
- Escalate complex issues to appropriate teams when necessary
Customer Success & Advisory
- Identify customer needs and recommend appropriate solutions
- Recommend products, services, or procedures to address customer concerns
- Support the development of training programs to help customers properly use products
Process Improvement & Documentation
- Maintain detailed and accurate records of customer interactions
- Contribute to improving customer experience processes and workflows
- Evaluate system issues and recommend enhancements
Requirements
- Bachelor’s degree in Business, Communications, Information Technology or related field (preferred)
- Proven experience in customer service, support, or a similar role
- Excellent verbal and written communication skills
- Strong problem-solving and conflict-resolution abilities
- Ability to multitask and work in a fast-paced environment
- Proficiency in CRM systems and customer support tools
Sales Development Representative
24-03-26
Full Time
Remote Job
Sales Development Representative
24-03-26
Full Time
Remote Job
Job Description
Sales & Lead Generation
- Identify and qualify potential leads through cold calls, emails, and social selling.
- Conduct discovery calls to assess customer needs and determine if our solution is a good fit.
- Optimizes lead generation and conversion of DEVTAC
- Set up appointments and pass them to the sales team for further engagement.
- Follow up on inbound leads and nurture relationships to move prospects through the sales funnel.
- Close deals and achieve or exceed sales targets.
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
- Direct email marketing to key clients and prospects
- Assist the sales team in creating proposals, presentations, and other sales-related efforts.
- Conduct market research to identify new business opportunities.
Pipeline & CRM Management
- Maintain and update CRM records, ensuring accurate tracking of prospects and opportunities.
- Provide regular sales forecasts and reports to the management team.
- Collaborate with marketing and account executives to optimize lead conversion strategies
Requirements
- Excellent English communication (verbal and written)
- Strong verbal and written communication skills.
- Ability to understand customer needs and effectively present solutions.
- Self-motivated, goal-oriented, and eager to learn.
- Strong organizational skills and attention to detail.
- Experience using CRM software (e.g., Zoho CRM, Salesforce, HubSpot) is a plus.
Software Developer
23-02-26
Full Time
Tacloban City
Software Developer
23-02-26
Full Time
Tacloban City
Job Description
- Create and participate in coding, project planning and estimation, status monitoring and reporting, and project implementation
- Provide support to existing clients
- Become a learning resource and tools provider
- Participate in API Technologies Integration
- Participate and lead project-production-deployment
- Provide assistance to testers and support personnel as needed
- Provide general administrative support to the organization
- Work closely with the management team in evaluating current systems and making decisions on future development
- Provide advice and technical support for various projects
- Respond promptly and professionally to bugs and reports
- Provide support to assigned clients
- Make recommendation and assessment of tools and software products
- Review to the extent possible changes in code and the environment that will affect system performance.
Requirements
- No work-related experience required
- Full-time, on-site
- Exceptional communication skills (oral and written)
- Excellent problem-solving and critical thinking skills
- Resourceful and detail-oriented
Advantage but not required:
- BS IT or BS Computer Science graduate
- Familiar with basic accounting concepts related to budgeting
- Experience with software design and development in a test-driven environment
- Tech-savvy and has experience or familiarity of coding languages (e.g. PHP, JavaScript, etc.)
Account Manager
20-02-26
Full Time
Remote Job
Account Manager
20-02-26
Full Time
Remote Job
Job Description
This is a remote position.
We are looking for a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for identifying business growth opportunities, building key customer relationships, driving new business, and closing deals. If you are a motivated, enthusiastic individual with a passion for sales and business development, we want to hear from you.
List of Responsibilities
- Identify potential clients in the target market and complete appropriate research on the prospective client's business needs.
- Develop relationships with prospective clients, while maintaining existing client relationships.
- Monitors and manages account segmentation, industry identification and client communication.
- If needed, conducts client presentations.
- Conducts client problem/ needs analysis
- Creates contract-winning proposals for current and prospective clients.
- Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.
- Collaborate with design and production teams to ensure contracted product specifications are executed on time and as agreed.
- Become a subject matter expert on our business products, processes, and operations, and remain up-to-date on industry news.
- Collaborates with immediate head in the development of new businesses.
Requirements:
Educational Background:
- Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course.
Specific Skills and Attitude:
- Proven track record in sales, business development, or related role.
- Strong communication and interpersonal skills.
- Ability to manage complex projects and multi-task effectively.
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and CRM software.
- Time Management Skills
- Ability to travel, as needed.
Work Experience:
- Must have at least three (3) years of experience, working for an IT services and solutions company or a managed services company is not required but an advantage.
- Must have a proven track record in sales in a B2B industry.
- Experience in handling finances ad working within specific timelines, an advantage.
- Must have extensive experience in conducting presentation and negotiating deals.
- Preferably with prior experience in the use of different CRM and various productivity tools.
Business Development Officer
19-02-26
Full Time
Tacloban City
Business Development Officer
19-02-26
Full Time
Tacloban City
Job Description
About the Role
We are looking for a dynamic and driven Business Development Officer to join our team in Tacloban. This role focuses on growing our client base by promoting and selling our Gym Management System to gyms and fitness centers within Region 8. You will be responsible for building strong client relationships, understanding their needs, and delivering tailored solutions to help them manage and grow their businesses.
Key Responsibilities - Conduct field visits to potential clients (gyms and fitness centers) within Region 8.
- Present, promote, and sell the Gym Management System to meet monthly targets.
- Prepare and deliver effective sales proposals, presentations, and product demonstrations.
- Build and maintain strong relationships with gym owners and decision-makers.
- Manage the full sales cycle, from lead generation to closing deals.
- Provide timely reports on sales activities, pipeline status, and market insights.
- Collaborate with the internal team to ensure smooth onboarding of new clients.
Requirements
Qualifications- Proven experience in sales, preferably in the fitness industry or related fields.
- Strong communication skills, both written and verbal.
- Proficiency in Waray, Bisaya, Filipino, and English.
- Proficient in using email and creating sales proposals, presentations, and reports.
- Self-motivated, target-driven, and comfortable with fieldwork and client-facing interactions.
- Strong organizational and time management skills.
Quality Assurance Specialist
18-02-26
Full Time
Tacloban City
Quality Assurance Specialist
18-02-26
Full Time
Tacloban City
Job Description
Quality assurance (QA) specialists develop and execute software testing plans and procedures. A QA specialist is responsible for catching, documenting, and reporting bugs and coding errors to the software development team. They are required to be adept in the development environment, database management, and component-specific software and languages.
- Design test plans, scenarios, scripts, or procedures to identify software problems and their causes
- Document software issues using a bug tracking system
- Develop standards and procedures to determine product quality and release readiness
- Report bugs or defects to software developers for correction
- Identify, analyze, and document problems with program function, output, or content
- Participate in product design reviews to provide input on functional requirements, designs, schedules, or potential problems
- Monitor debugging process results
- Stay up-to-date with new testing tools and test strategies
Requirements
Must:- Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Others) or equivalent.
- At least 1 year(s) of working experience in the related field is required for this position.
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and scripting
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing
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