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Zoho One Features: All-in-One Operating System for Smarter Business Management

Running a business means juggling dozens of tools, teams, and tasks, often across different platforms that don’t talk to each other. What if one system could manage everything in one place?

Key Takeaways

  • Zoho One is an all-in-one operating system for business, combining 45+ integrated apps for sales, marketing, finance, HR, and more.
  • It offers context-aware, interoperable tools that simplify workflows, improve collaboration, and reduce costs.
  • With Devtac as your Zoho Premium Partner, you can fully customize and maximize Zoho One features to fit your business needs.

Managing customer relationships, streamlining finance, handling HR, and maintaining team productivity often means switching between multiple disconnected tools. The result? Wasted time, duplicated data, and frustrated teams.

Enter Zoho One, a unified business operating system that brings all your tools under one roof. From lead generation to payroll, Zoho One features help you manage every aspect of your business in one seamless platform, so you can focus on growing, not juggling.

What is Zoho One? 

Zoho One is an all-encompassing suite of 45+ integrated applications designed to run your entire business. Whether you’re in sales, marketing, finance, operations, or HR, Zoho One provides a tightly connected system that eliminates silos and improves efficiency.

It serves as a centralized platform that integrates powerful apps such as Zoho CRM, Books, People, Projects, Mail, Creator, and more. Instead of subscribing to separate services and worrying about compatibility, Zoho One provides a complete ecosystem that works out of the box.

The Zoho One Ecosystem

Here’s a breakdown of the core apps included in Zoho One, grouped by business function:

CRM and Sales

Zoho CRM

Zoho CRM powers sales teams with lead management, deal tracking, and AI-driven forecasting, integrating seamlessly across channels for personalized customer journeys and revenue growth.

Zoho Bookings

Zoho Bookings automates appointment scheduling with calendar sync, payment integration, and reminders, making it easy for service providers to manage client availability and reduce no-shows.

a professional man holding his laptop

Zoho SalesIQ

SalesIQ delivers live chat, chatbots, and visitor tracking to engage website visitors in real time, capturing leads and providing instant support to boost conversions.

Zoho Bigin

Bigin is Zoho One’s SME CRM that focuses on simple contact management, pipeline tracking, and quick deal closures without the complexity of full-scale systems.

HR and Employee Management

People

Zoho People streamlines HR with employee self-service, performance tracking, and compliance tools, helping teams handle onboarding, leaves, and appraisals efficiently.

Directory

Zoho Directory serves as a central user management hub, governing access, roles, and authentication across Zoho One apps to ensure secure, organization-wide control.

Vault

Zoho Vault secures passwords and sensitive data with sharing controls, audits, and MFA, ensuring compliance and safe access for teams handling confidential information.

Collaboration and Productivity

Notebook

Zoho Notebook provides a visual note-taking space with rich media support, tags, and cross-device sync, ideal for capturing ideas and organizing personal or team thoughts.

Calendar

Zoho Calendar offers shared scheduling, event management, and resource booking, with integrations that keep teams aligned on meetings and deadlines.

TeamInbox

Zoho TeamInbox manages shared email inboxes for collaborative responses, assigning tickets, and tracking conversations to improve team-based customer communication.

a professional man checking his inboxes

Meeting

Zoho Meeting enables secure video conferencing with screen sharing, recording, and webinar tools, supporting remote collaboration and large-scale virtual events.

Cliq

Zoho Cliq enables instant messaging with channels, bots, and voice/video calls, streamlining team chats and integrations to accelerate decision-making.

Mail

Zoho Mail delivers business-class email with shared inboxes, calendars, and archiving, ensuring secure, ad-free communication with powerful search capabilities.

Backstage

Zoho Backstage helps event organizers plan, promote, and manage registrations, tickets, and virtual/hybrid events with integrated analytics.

Finance and Billing

Books

Zoho Books handles accounting, invoicing, bank feeds, and multi-currency reporting, automating finances for small to medium-sized businesses with compliance built in.

Expense

Zoho Expense simplifies expense reporting with mobile receipt capture, approvals, and reimbursements, and integrates directly with accounting for accurate spend tracking.

Billing

Zoho Billing (now part of Subscriptions) manages recurring billing, subscriptions, and payments, supporting dunning and revenue recognition for SaaS models.

a woman using her phone

Invoice

Zoho Invoice creates professional invoices, tracks payments, and automates reminders, with client portals for quick approvals and multi-currency support.

Checkout

Zoho Checkout provides customizable payment links and forms for one-off or recurring payments, integrating with gateways to enable seamless e-commerce transactions.

Inventory

Zoho Inventory tracks stock, orders, and warehouses with barcode support, syncing data in real time to prevent stockouts and optimize supply chains.

Customer Support and Operations

Desk

Zoho Desk centralizes multi-channel support tickets with AI routing, knowledge bases, and analytics, helping agents resolve issues faster and improve satisfaction.

Assist

Zoho Assist offers remote support with unattended access, screen sharing, and AR tools, enabling quick IT helpdesk resolutions across devices.

Lens

Zoho Lens turns smartphones into remote viewing tools for AR-assisted support, file transfers, and annotations during live sessions.

Marketing and Content

Marketing Automation

Zoho Marketing Automation orchestrates multi-channel campaigns with lead nurturing, scoring, and personalization, driving engagement across email, web, and social.

Campaigns

Zoho Campaigns handles email and SMS marketing with automation, A/B testing, and analytics, syncing leads to CRM for targeted outreach.

a woman accessing her phone messages

Survey

Zoho Survey builds customizable forms and quizzes with logic branching and reporting, gathering feedback to refine products and services.

Social

Zoho Social manages social publishing, listening, and analytics across platforms, scheduling content and tracking engagement in one dashboard.

Publish

Zoho Publish creates interactive newsletters and microsites from RSS feeds, automating content curation for engaging audience updates.

Thrive

Zoho Thrive generates leads through quizzes, calculators, and forms, converting website traffic into qualified prospects with personalized follow-ups.

Sites

Zoho Sites builds responsive websites with drag-and-drop tools, blogs, and integrations, perfect for a quick online presence without coding.

HR and Talent Acquisition

Recruit

Zoho Recruit’s ATS parses resumes, tracks applicants, and schedules interviews, streamlining hiring with AI matching and job board integrations.

Operations and Commerce

Contracts

Zoho Contracts manages document negotiation, e-signatures, and renewals, with clause libraries and approvals for faster legal workflows.

Commerce

Zoho Commerce sets up online stores with inventory sync, payments, and shipping, scaling e-commerce without complex setups.

Analytics and Data

Analytics

Zoho Analytics blends data from multiple sources into interactive dashboards and BI reports, uncovering insights for data-driven decisions.

DataPrep

Zoho DataPrep cleans and transforms data visually with AI suggestions, preparing datasets for analysis without coding.

a man using his laptop with floating graphs

PageSense

Zoho PageSense runs A/B tests, heatmaps, and session recordings to optimize websites for better conversions and user experience.

Development and Automation

Creator

Zoho Creator builds custom apps via low-code drag-and-drop, with workflows and databases for tailored business solutions.

Flow

Zoho Flow orchestrates no-code integrations and automations between Zoho and 800+ apps, streamlining processes effortlessly.

RPA

Zoho RPA automates repetitive tasks with bots for UI interactions, data entry, and workflows, boosting efficiency at scale.

Content and Design

WorkDrive

Zoho WorkDrive offers team file storage with real-time editing, sharing, and admin controls, replacing scattered drives securely.

Writer

Zoho Writer enables collaborative document creation with templates, mail merge, and version history, making it ideal for reports and proposals.

Sheet

Zoho Sheet handles spreadsheets with formulas, pivot tables, and team collaboration, rivaling advanced tools for data crunching.

Connect

Zoho Connect builds intranets with feeds, polls, and file sharing to enhance employee engagement and internal communication.

Show

Zoho Show designs presentations with themes, animations, and real-time co-editing, making impactful slides effortlessly.

Learn

Zoho Learn creates learning management systems with courses, quizzes, and certifications, supporting employee training programs.

Sign

Zoho Sign handles e-signatures with templates, reminders, and audit trails, enabling quick execution of legally binding agreements.

a professional woman using her laptop

Project Management

Projects

Zoho Projects plans tasks using Gantt charts, timesheets, and agile boards, and tracks progress and resources to ensure on-time delivery.

Sprints

Zoho Sprints supports agile development with backlogs, standups, and retrospectives, optimizing team velocity in Scrum workflows.

Zoho One Benefits for Businesses

Zoho One is more than a bundle of apps. Its strength lies in how seamlessly the apps work together. Here are three features that make Zoho One stand out:

1. Interoperability

All Zoho One apps share the same data model. This means when a lead is added in Zoho CRM, that information is automatically available to your email, accounting, or support teams—no need for manual syncing or third-party connectors.

2. Contextually Intelligent

Zoho One apps are infused with AI, including Zia, Zoho’s intelligent assistant. Zia provides insights, anomaly detection, lead scoring, and predictive suggestions across different apps, helping you make smarter, faster decisions.

3. Remote-Friendly

Zoho One enables you to work from anywhere. From video calls and cloud storage to remote desktop access and virtual collaboration tools, your team can stay productive and secure no matter where they are.

a professional woman working from home

Revolutionize Your Operations With Zoho One

Digital transformation doesn’t have to be complicated. With Zoho One, you get a powerful, unified platform that replaces scattered tools with smart, integrated applications.

If you want to fully leverage the power of Zoho One, working with a trusted partner makes all the difference.

Devtac, a Zoho Premium Partner and CRM specialist in the Philippines, provides end-to-end implementation, customization, and support. We assist with:

  • Zoho One setup and app configuration
  • Workflow automation and integration
  • Staff training and onboarding
  • Localized implementation based on your industry

Make your transition to smarter business management seamless and scalable with Devtac. Contact us today.

Frequently Asked Questions

1. What is included in Zoho One?

Zoho One includes access to over 45 business applications for sales, marketing, finance, HR, operations, and support, all integrated into a unified system.

2. Who should use Zoho One? 

Zoho One is ideal for small to medium-sized businesses, startups, and even enterprises looking to streamline operations, reduce costs, and unify their tech stack.

3. How much does Zoho One cost?

Zoho One offers flexible per-employee pricing models. For up-to-date pricing and exclusive Devtac implementation offers, contact us directly.

4. What are some Zoho One pros and cons?

The advantages of Zoho One include its comprehensive suite, cost-efficiency, scalability, and integration. On the other hand, the learning curve may be steep for new users, and some apps may feel basic compared to specialized tools.

5. Is training or support provided?

Yes. When you work with Devtac, we provide onboarding, training, and ongoing support to make sure you get the most from Zoho One.


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