Overview

WRAP Building Technology, a multi-disciplinary company in the design and construction industry, faced significant operational inefficiencies caused by overlapping workloads, lack of a project tracking system, and an ineffective email setup.

By implementing Zoho Mail, Zoho Cliq, Zoho Workdrive, and Zoho Projects with support from Devtac, WRAP Technology Inc. streamlined communication, improved project visibility, and strengthened team collaboration.

Executive Summary

WRAP Building Technology offers a modern, integrated approach to design and construction in the Philippines. They are not solely a design firm, a contractor, a fabricator, nor a supplier—they are all of these, and more. Their unique model allows them to serve both B2B and B2C clients across the construction industry.

WRAP Technologies Inc. sought a better way to manage projects and internal communication. Without a proper project tracking system and a robust email platform, workloads overlapped, updates were delayed, and coordination across the team became difficult. Devtac helped the company implement Zoho’s suite of communication and project management tools to bring structure, clarity, and efficiency to their operations.

Problem Statement and Key Challenges

Key Challenges

• No system for tracking and monitoring projects from start to finish
• Overlapping workloads and competing priorities
• Absence of a reliable internal email and communication platform
• Difficulty coordinating team members and sharing detailed project files

These issues created delays, coordination gaps, and inefficiencies across the organization.

Evaluation of the Problem

WRAP Technologies Inc. required a centralized, cohesive system to organize projects, track progress, streamline communication, and ensure team alignment. The lack of an integrated toolset made collaboration difficult and prevented efficient workflow execution.

Proposed Solution

To resolve these issues, Devtac recommended the implementation of:

• Zoho Mail for structured email communication
• Zoho Cliq for real-time messaging and team coordination
• Zoho Workdrive for organized file sharing and document management
• Zoho Projects for full project lifecycle tracking, assignment distribution, and schedule monitoring

Together, these tools provided real-time visibility into project progress, improved coordination across teams, and ensured organized distribution of tasks and attachments.

Implementation

The implementation centered on setting up a unified project tracking environment, integrating Zoho Projects with Zoho Workdrive for documentation, and establishing streamlined communication channels via Zoho Mail and Zoho Cliq. These tools enabled real-time updates, better task visibility, and improved collaboration across departments.

Results

WRAP Technologies Inc. experienced significant improvements, including:

• More organized and efficient project tracking
• Real-time visibility into project schedules and progress
• Faster and more reliable internal communication
• Improved task distribution and workflow clarity
• Enhanced teamwork and collaboration through shared tools
• Increased efficiency and productivity across the company

These changes not only resolved existing operational challenges but also set the foundation for continued organizational growth and success.