Employees are known to be the company’s no.1 asset. Progressive businesses keep in mind that employees are essential factors to an organization’s success. Employees are the one who keep the business running. Thus, the reason why they diligently provide competitive salary, satisfying benefits, and positive work environments. It’s never a mistake to treat your people well because, for sure, your company will succeed and reap the benefits later on.
What is Employee Experience?
One way for companies to be able to offer great value to their employees is to be aware of the employee experience trends this 2023. To define it, Employee experience (EX) is the relationship a company and an employee create with each other at every stage of an employee’s journey, from their recruitment until the time they leave the organization. Companies must give attention to this since it shapes the way employees perceive the company’s culture, and dictates how employees interact with each other and handle their work.
Over the years, especially since the pandemic, significant changes in lifestyles and perspectives have occurred. Employees would turn down working with companies that don’t align with their values. If an organization aims to bring out the best in their employees, then employee experience cannot be overlooked. The world is now more connected than ever. Any news about a negative experience an employee share is going to impact the business negatively. This is why achieving to have a superior employee experience is something a company must highly prioritize in this rapidly transforming world.
The Employee Experiences You Should Prioritize
According to the recent research conducted by Qualtrics, the following are the four main factors that will make your Employee Experience top notch:
1. Instill confidence that the company is doing great and will continue to do great
As the world continues to face economic bumps, job security and financial stability have been ranking at the top of the priority list for employees. This is the reason why employers should assure everyone in the company that the organization they’re working for will continue to be successful and be able to pay a competitive salary. The best way to do this is to be transparent about where the company stands in the market and understand what employees’ expectations are in terms of compensation and other benefits.
2. Give importance to employee well-being
Employees have started prioritizing their work-life balance to feel rejuvenated and healthy. At times, companies may demand employees to go above and beyond for them. A hard thing to do especially if things get too overwhelming to the point that it may cause burnout. In this context, it’s crucial that companies take an employee’s well-being seriously. 2023 statistics reveal that 63% of employees are willing to go above and beyond for their company once they feel that they have a good work-life balance.
How can you do this? You can check in with employees to make sure they aren’t overwhelmed and anxious. It’s also important to treat employees with respect and listen to any feedback they have to share. Another option is to provide flexible work options where they can choose their hours of work and their mode of work, be it at the office, hybrid, or remote.
3. Continuously improve internal processes and systems
Bad processes and inefficient systems are fueling the risk of employee burnout. If this happens, employees cannot remain productive. Thus, affecting the company’s overall status. This year, the top driver of burnout is ineffective processes and systems.
To address this, it’s essential to identify the root cause of the processes that need improvement. Run surveys to understand if a process is working the way it was intended to and identify what causes the errors. Regularly evaluating the processes and always making room for improvement best combats these problems because changes occur from time to time, meaning, what worked now may no longer work in the next few months.
Companies need to be purpose-driven and have clear values in their approach toward their vision because more and more employees want to work for organizations with integrity and purpose. At the same time, employees nowadays crave growth and development opportunities that fulfill, challenge, and motivate them. When employees feel that their company embodies these values, research shows that they’re 27% more likely to have higher engagement scores and 23% more likely to stay working for more than 3 years. It is then necessary for companies to understand employees’ career goals and provide opportunities for them to learn, upskill, and advance their goals. On top of this, leaders need to clearly communicate the company’s vision and goals to ensure that employees are aligned with them. Hence, make sure to establish effective communication with your team. Encourage them to share their ideas, challenge existing norms, and never be afraid to try something new.
Closing Thoughts
Cultivating a positive work environment may sound easy but is actually hard to actualize. It’s always a challenge to keep employees engaged and motivated. The good news is companies aren’t on their own in this endeavor. Various Employee Experience platforms have been increasingly gaining prominence due to their ability to improve internal communications and employee engagement. Without a doubt, Zoho Connect is one of the platforms you can trust when it comes to this matter. The capabilities instilled within this platform can help you connect everyone from your company to create a work environment that nurtures growth and positivity.
